The AshtLab experience

Privacy PolicyAt AshtLab

This policy explains how AshtLab handles information when you use our website and AI creation services.

1. Information We Collect

Depending on how you use AshtLab, we may collect:

  • Account information: Details such as your email address, account identifier, and profile information.
  • Content you provide: Prompts, uploaded images, reference files, and other inputs submitted for generation.
  • Generated content: Images, videos, and related information produced through the service.
  • Usage and technical data: Generation history, job status, device or browser information, and diagnostic logs.
  • Transaction information: Credit balances, purchase records, and payment references when paid services are introduced. Payment providers may process payment details.

2. How We Use Information

We use information as reasonably necessary to:

  • Provide and operate AshtLab.
  • Process prompts and generate requested content.
  • Manage accounts, credits, and generation history.
  • Maintain security and prevent fraud or abuse.
  • Diagnose technical problems and improve reliability.
  • Respond to support requests and comply with legal obligations.

3. AI Providers and Other Service Providers

AshtLab may send the prompts, images, or other inputs needed to fulfil a request to third-party AI providers. We may also use infrastructure, authentication, database, storage, and payment providers to operate the service.

These providers process information under their applicable terms and privacy practices. Review the relevant provider policies before submitting sensitive or confidential content.

4. Storage and Security

We use technical and organisational measures intended to protect information against unauthorised access, loss, or misuse. However, no internet service can guarantee absolute security.

Content and account records may be retained for as long as needed to provide the service, maintain records, resolve disputes, or meet legal requirements, subject to applicable law.

5. Sharing of Information

We do not sell personal information as a business model. Information may be shared with service providers needed to operate AshtLab, where you request an integration, or where disclosure is required by law or necessary to protect rights and security.

6. Cookies and Similar Technologies

AshtLab and its service providers may use cookies or similar technologies for authentication, session management, security, and essential website functionality. Additional analytics technologies, if used, should be disclosed here.

7. Your Choices and Requests

You may contact us to ask about your personal information, request corrections, or request deletion where applicable. Some information may need to be retained to meet legal, security, or legitimate operational requirements.

Contact: contact@ashtlab.com

8. Children's Privacy

AshtLab is not intended for use by children who are not permitted to use the service under applicable law. If you believe a child has provided personal information improperly, contact us so we can review the request.

9. Changes to This Policy

We may update this policy as AshtLab evolves. The revised version will be published on this page with an updated effective date where appropriate.

10. Contact Us

For privacy-related questions or requests, email contact@ashtlab.com.

Have questions?

Get in touch with the AshtLab team for help with our platform or services.

Contact us