The AshtLab experience
Contact UsAt AshtLab
Need help with AshtLab? Get in touch with us and we will do our best to assist you.
Email Support
For questions about your account, AI generations, credits, or our services, email our support team.
contact@ashtlab.comWhat can we help with?
- Account access and sign-in issues
- Image and video generation problems
- Credit balance and usage questions
- Billing, refund, and payment enquiries
- Privacy and data requests
Response Time
We aim to respond to support enquiries within 2 business days. Response times may vary depending on the nature and volume of requests.
Before contacting us
If your enquiry concerns a particular generation or payment, include the relevant job ID or transaction reference. Never send passwords, API keys, or other sensitive authentication information.
You can also review our Terms & Conditions, Privacy Policy, and Refund Policy.
Have questions?
Get in touch with the AshtLab team for help with our platform or services.